Health Care Rounds

Revolutionizing Pharmacy Care w/ Alison Lum

Episode Summary

Ever wonder why prescription drugs cost so much? In this episode of Health Care Rounds, Alison Lum (VP of Pharmacy Services, Blue Shield of California) joins John to peel back the layers of the complex world of pharmaceutical pricing and sheds light on the misleading list prices, opaque rebates, and tangled web of stakeholders that contribute to skyrocketing medication costs.

Episode Notes

Topics:

(11:00) Pharmacy benefit management basics

(15:28) Rebates and pricing benchmarks

(18:34) Blue Shield of California’s pharmacy care reimagined initiative

(21:25) Capturing real-world evidence to asses new medications

(23:52) Transforming the pharmacy benefits industry with partnerships and alliances

(29:32) Baseline drug prices and innovative contracting approaches

(33:52) Shifting to a value-based model to make drug pricing more cost-effective

(37:13) The need for systemic change and holistic health in the pharmacy benefit industry 

About Health Care Rounds

Health Care Rounds is a podcast developed for health care leaders who are at the forefront of health care delivery and payment reform. Join Darwin Research Group founder and CEO John Marchica as he discusses the latest advancements in health care business news and policy developments. 

About Alison Lum

As Blue Shield Vice President, Pharmacy Services, Alison Lum leads the team that is transforming the Blue Shield pharmacy benefit into one that is worthy of our family and friends and sustainably affordable. At Blue Shield, she has taken an active role in employee engagement, management training, and leadership development. Prior to joining Blue Shield, Alison was the Director of Clinical Services at a managed Medicaid plan,

San Francisco Health Plan, where she was responsible for pharmacy benefits, utilization/case management, and provider relations. 

Alison also has experience in Medicare Part D, PACE programs, and account management. She holds a doctorate of pharmacy degree from the University of California, San Francisco, and completed the California Healthcare Foundation Leadership Fellowship. Alison participated on the California Pharmacist Association state-wide task force for SB493 payment models and was a keynote speaker on the topic at the 2015 West Coast Pharmacy Exchange. She was honored with the Blue Shield Team Mission and Values in Action awards for 2016 and 2013 and the inaugural San Francisco Health Plan’s first Here For You award in 2008.

About John Marchica, Host of Health Care Rounds

John Marchica is a veteran healthcare strategist and CEO of Darwin Research Group, a strategic consulting and market intelligence firm focused on hospitals, health systems, physician groups, and the evolving healthcare ecosystem. John has a degree in economics from Knox College, an MBA and M.A. in public policy from the University of Chicago, and completed his Ph.D. coursework at The Dartmouth Institute. He is an active member of the American College of Healthcare Executives and is pursuing certification as a Fellow. 

Episode Transcription

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You know, what we described in

terms of rebates, that is what I

 

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would say is like a core pharmacy

benefit management function.

 

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A lot of the organizations these

days have that function, but they

 

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also own the dispensing pharmacy.

 

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You have this vertically integrated chain

where that list price that we talked

 

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about, the MSRP, every single component

of that vertically integrated supply chain

 

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has an incentive for that list price to

be higher because all of the contracting

 

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is based off of that list price.

 

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Welcome to Healthcare Rounds.

 

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I'm John Marchica, CEO

of Darwin Research Group.

 

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I'm really psyched today.

 

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I have a very, very special guest, Allison

Lum, who is, I'm going to get this title

 

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wrong, I'm sure, but VP Pharmacy Services.

 

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Can you nod?

 

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Is that right?

 

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Yeah.

 

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Good.

 

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All right, got it.

 

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Um, and somebody I've been wanting to

talk to for some time, and you'll see why

 

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as we get into our conversation today.

 

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So welcome, Allison.

 

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Thanks for taking the time to talk today.

 

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Great to

 

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see you today, Don.

 

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Thanks for having me.

 

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Um, now, usually we'll read in a short

little bio, but if there's anything that

 

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you'd like to say to kind of orient our

audience, just really quickly on your

 

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background, then we'll dive into it.

 

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Well, I am a pharmacist by training.

 

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Um, I've been the Vice President

of Pharmacy Services here at

 

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Blue Shield of California for

the last five, almost five years.

 

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And I've spent most of my career

in managed care, health plans.

 

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Um, and I also spent my early days

working in community pharmacy, so I've

 

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seen it up front, close and personal.

 

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You've,

 

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you've, you've been in the trenches,

and now you're sort of in that, in that

 

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corporate view and trying to make a

difference, uh, in, in this role, um,

 

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and so, You know, you probably thought

last time we talked just in preparing

 

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for this, that I was a nice person, but

I'm not very nice because I'm going to

 

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ask you your very first question, um,

a very hard question and a Herculean

 

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task, I might add, or it could be,

maybe you'll just make it easy for all

 

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of us, but I want to talk about, um,

pharmaceutical pricing and if you do

 

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a Google on how does pharma pricing

work, And if you go into the images,

 

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you're going to see some crazy stuff.

 

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I mean, we do actually for new researchers

here, we do a training, a dedicated

 

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training just on this and they walk

out of there and they're just like, you

 

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know, kind of scratching their heads.

 

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So I don't know how good of a job we do.

 

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Um, but I wanted, um, without the

benefit of or confusion of diagrams

 

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for you to, to kind of walk us through

how pharmaceutical pricing works.

 

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And I think I think a good place

to start would be the acronyms and

 

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then you can take it from there.

 

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So AWP, WAC, all these things that,

that are out there that I guess

 

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contracts or other things are based

on, but maybe give just a sense.

 

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Cause I think most.

 

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Lay people would think,

Oh, pharma pricing.

 

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That's like what I pay at the drugstore.

 

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Right.

 

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That's obviously not it.

 

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So, um, maybe start there and

then, and then walk us through.

 

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And I might interrupt with a question here

or there, because I think this is going

 

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to require a little bit of explanation.

 

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Well,

 

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John, I would say this is the

easiest, hard question for us

 

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to start with, because it, the

answers will just reinforce for

 

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everybody how complex the system is.

 

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How complex pharmaceutical pricing

actually is and um when you think You

 

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talked about googling the image And we

like to say that if you had to map it all

 

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out, it is a spaghetti diagram As in most

in most industries you have the product

 

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and it goes from the manufacturer Usually

to some type of wholesale distributor

 

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to the retailer, to the patient or

to the consumer, I should say, right.

 

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The supply chain, um, and the money

flow typically follows that same supply

 

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chain, the consumer pays the retailer

who pays the wholesaler who pays the

 

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manufacturer in the pharmaceutical world,

the money flow does not match the flow

 

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of the product and those four sets.

 

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Or so that we describe of manufacturer

wholesaler retailer consumer is actually

 

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complicated by a whole bunch of different

stakeholders along the way who actually

 

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handle the money for that pharmaceutical

product and and there are a whole bunch

 

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of acronyms out there for pricing a W.

 

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P.

 

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Average wholesale price W.

 

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A.

 

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C.

 

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R.

 

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Wax wholesale acquisition costs

maximum allowable cost max.

 

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Um, One could spend a lot of time, and we

were talking about learning instruments.

 

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When I got into managed care pharmacy and

Learning about pharmaceutical pricing.

 

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It's like learning a whole new language,

like learning how to read sheet music.

 

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It can, it can be difficult

and take, take, take some time.

 

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Well, but one of the things that we

talked about pre, uh, you know, again,

 

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in our, our previous conversation was

back in the day, back when I was at

 

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Abbott, because it was so complicated.

 

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The whole pricing element at that time,

and we're going back quite a few years,

 

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was really managed by one person who

could understand some of the complexities.

 

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And of course he had a team, but

it was really one guy because of

 

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exactly what you said, because

there's all of this complexity.

 

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But anyway, I didn't mean to interrupt.

 

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I just, I was thinking

 

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of that.

 

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We had a couple of experts

in my first job, um, working

 

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at a small pharmacy benefits.

 

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Management company and that expert

who who was very familiar at the time

 

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with pricing and this was 20 years ago

asked me, um Joking jokingly allison,

 

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uh, because I was a pharmacy resident.

 

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He said allison What what does awp

stand for and I said, oh, I know

 

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the answers average wholesale price

and he looked at me He said wrong.

 

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It ain't what paid Because because

Everybody thinks that average wholesale

 

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price is actually what the drug costs.

 

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That's kind

 

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of, it's kind of like MSRP if you're

buying a car or something like that,

 

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it's a list price.

 

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It's like, like you're saying

the suggested retail price, but

 

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at the end of the day, we hide

that, we hide that from everybody.

 

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Like the consumer, the patient does

not pay the average wholesale price.

 

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They're paying a cost sharing,

a copay, um, based on what

 

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their insurance plan covers.

 

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Um, the pharmacies do not pay average

wholesale price, um, to the wholesalers.

 

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There's usually some type of

discounts that are built in, um,

 

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or some type of, uh, fees that

are exchanged alongside with that.

 

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So that's not, at the end of the day, what

the pharmacy is paying the wholesaler, um,

 

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and the wholesaler certainly is not paying

average wholesale price for that drug when

 

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they purchase it from the manufacturer.

 

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And so we've, as an industry, to create

some consistency, have established

 

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pricing benchmarks, but at the end of

the day, that's not what anybody pays.

 

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Right.

 

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Right.

 

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And I think there's a corollary.

 

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We don't need to go down this rabbit

hole because we'll be here forever.

 

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There's a corollary in that people just

don't pay for health care services, right?

 

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You go to the doctor and

maybe, maybe it's free.

 

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Depending on your insurance plan, maybe

it's 10 bucks, 20 bucks, whatever it is

 

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for your copay and or if you go to the

hospital and you have some procedures

 

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done that the consumer never really

faces that, but I think what you're

 

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probably going to at least my my feeling

on it is, is that even though there

 

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is that corollary, the pharma side of

things is is yet even more complex.

 

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Absolutely.

 

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When we counted our on our spaghetti

slide of all the different stakeholders

 

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who touched the money, but not

necessarily the drug product itself,

 

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there could be upwards of eight different

entities that are exchanging money

 

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for any one drug product that is sold.

 

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Yeah, that's.

 

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Why do we have that amount of

extra overhead and contracting?

 

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Why does it exist?

 

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Well,

 

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um, a cynic might say everybody

wants to get a piece of the pie.

 

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There's dollars for everybody to

get their little, their little bit.

 

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Um, but you might have

something different to say about

 

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that.

 

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Well, every piece of the pie, every

little bit of margin that's being

 

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added on top of the cost to manufacture

that drug is creating a system

 

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that is not sustainably affordable.

 

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And one of the things that you and I

talked about last time is quadruple

 

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Affordability is now in the spotlight.

 

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You know, there's the toxicity and

side effects from medications, but

 

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there's also financial toxicity.

 

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Um, there are multiple reasons why

somebody might not take their medication

 

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and we know that cost is, is one of those

drivers that's preventing people from

 

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either getting the prescription filled

in the first place or continuing to take

 

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medications if they need to stay healthy.

 

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That's a real

 

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problem.

 

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Well, and if you think about

it from, I mean, even from the

 

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manufacturers perspective, right?

 

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I mean, they want people to take

their medicines, not just because

 

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it's more money or feeling more, but

if the drug, the drug's not going

 

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to work if you're not taking it.

 

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Or if you're, you know, taking half of

what you would norm or would be prescribed

 

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to take because you can't afford it.

 

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So, so I get that.

 

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Um, one of the things, let's just peel

out then one part of the pricing, which

 

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again, I think most people have heard

this term, but might not understand

 

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the concept, the pharmacy benefit.

 

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In any given health plan is usually

managed by a third party, or it could

 

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be the insurance company that has an

entity that manages that, but it's

 

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typically carved out just like your

glasses or just like your dental care.

 

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As part of your overall

health plan, you have that.

 

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How does maybe talk a little bit about the

pharmacy benefit management and treatment.

 

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Yeah.

 

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I don't know if we call it

the PBM industry, but that

 

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slice of health care and how

 

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that works.

 

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Pharmacy benefits and pharmacy

outpatient pharmacy drugs, the drugs

 

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that somebody takes on their own,

self administered once a doctor You

 

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know, issues of prescription have

really changed over the last 20 years.

 

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Um, I actually worked with a pharmacist

early, early in my career, where she

 

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said, Oh, when I first started working

and this is more than 20 years ago,

 

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we didn't have national drug codes.

 

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Nbc's those are the the codes that are

on the prescription bottle So, you know

 

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exactly which drug it is that you're

dispensing And so we've come a long way

 

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and and it's it's actually been really

great in the course of my career alone

 

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We've had so many breakthrough innovations

new medications for conditions that

 

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didn't exist before and so the managed

care or pharmacy benefit management

 

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industry evolved to Keep help keep track

of all that because we've had this like

 

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enormous growth of innovation and But also

price increases and so pharmacy benefit

 

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management is a pretty unique area where

it's focused on managing prescription

 

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drugs, primarily those that are taken

self administered that, you know, a

 

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patient will either take tablet, capsule,

you know, cream or something like that.

 

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And we have health plans that

design pharmacy benefits.

 

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00:12:26,100 --> 00:12:30,860

And we also have entities that, as you're

mentioning, pharmacy benefit managers that

 

200

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might offer a standalone pharmacy benefit.

 

201

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And that's usually part of an

overall health plan benefit, right?

 

202

00:12:40,240 --> 00:12:43,479

You've got your medical benefit

side where you have doctor visit,

 

203

00:12:43,560 --> 00:12:47,389

hospital visit, and then you have the

pharmacy benefit to pair with that.

 

204

00:12:47,969 --> 00:12:53,389

So it, it could be an outside entity or

it could just be a carve out from the

 

205

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health plan.

 

206

00:12:54,420 --> 00:12:54,699

Right?

 

207

00:12:54,699 --> 00:12:56,410

It could be part of what

a health plan offers.

 

208

00:12:56,430 --> 00:12:59,940

Like at Blue Shield of California,

we offer an integrated benefit

 

209

00:12:59,950 --> 00:13:03,060

where it's the medical benefit

plus the pharmacy benefit together.

 

210

00:13:03,920 --> 00:13:07,910

And what what's great about that is

it's all in the spirit of holistic

 

211

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health holistic integrated health

where the health plan blue shield

 

212

00:13:12,660 --> 00:13:16,900

Covers all of those medical services

including drugs that you might get

 

213

00:13:17,060 --> 00:13:20,409

administered from a clinician under

the medical benefit as well as

 

214

00:13:20,409 --> 00:13:24,589

treatment Under the pharmacy benefit

those self administered medication.

 

215

00:13:24,890 --> 00:13:31,160

So it's really that holistic

piece some employers Opt to assign

 

216

00:13:31,270 --> 00:13:34,439

that pharmacy benefit management

to a pharmacy benefit manager

 

217

00:13:37,000 --> 00:13:41,580

So how does thinking of the

pharmacy benefit manager nine,

 

218

00:13:41,580 --> 00:13:44,320

that's a little different from

the way that you're doing things.

 

219

00:13:44,330 --> 00:13:49,149

Why is it that these companies are

being hauled in front of Congress?

 

220

00:13:51,470 --> 00:13:51,600

That's the issue.

 

221

00:13:52,814 --> 00:13:55,645

Yeah, they're one of the stakeholders

who never, never touch a product.

 

222

00:13:56,145 --> 00:13:57,915

They don't actually

touch the drug product.

 

223

00:13:58,324 --> 00:14:01,925

And there has been a lot of

consolidation over the years.

 

224

00:14:02,094 --> 00:14:06,395

And while pharmacy benefit managers,

the great things that they do include

 

225

00:14:06,464 --> 00:14:10,605

contract pharmacy networks, they

might help establish lists of drugs.

 

226

00:14:11,125 --> 00:14:14,635

They also contract with

drug manufacturers.

 

227

00:14:14,725 --> 00:14:19,905

And we've created this contracting

system where what is paid for the

 

228

00:14:19,915 --> 00:14:22,245

drug when a patient receives it.

 

229

00:14:23,024 --> 00:14:29,164

We call that at point of sale that

price isn't necessarily the price that

 

230

00:14:29,164 --> 00:14:34,104

is Due at the end of the day by these

pharmacy benefit managers or even the

 

231

00:14:34,104 --> 00:14:41,564

health plans We have this system Usually

for branded drugs and they're called

 

232

00:14:41,564 --> 00:14:47,515

rebates And so in exchange for for

putting a branded drug on a formulary

 

233

00:14:47,965 --> 00:14:53,110

Or a drug list of which drugs might be

covered by that pharmacy benefit manager.

 

234

00:14:53,160 --> 00:14:58,300

The offset or the incentive is to

receive a rebate at a later date.

 

235

00:14:59,230 --> 00:15:03,780

And so what happens is that patient

oftentimes will be charged based on

 

236

00:15:03,780 --> 00:15:08,719

that point of sale price and pretty

complicated, maybe it's a hundred

 

237

00:15:08,719 --> 00:15:12,329

dollars, we'll pretend it's a hundred

dollars, your cost sharing will be

 

238

00:15:12,329 --> 00:15:13,980

based off of that a hundred dollars.

 

239

00:15:14,950 --> 00:15:20,669

But at the end of the day, the

net cost or the final cost, So the

 

240

00:15:20,670 --> 00:15:25,209

PBM or the health plan, if they're

able to pass that through, is maybe

 

241

00:15:25,380 --> 00:15:28,040

closer to 40 because of rebidding.

 

242

00:15:28,489 --> 00:15:29,099

Right.

 

243

00:15:29,140 --> 00:15:32,969

So the system that is created well,

well intended to do more like group

 

244

00:15:32,969 --> 00:15:37,160

purchasing or both purchasing both

contracting has really resulted in a

 

245

00:15:37,230 --> 00:15:41,649

system where we have these inflated

prices that are really driven by that

 

246

00:15:41,730 --> 00:15:47,250

ain't what's paid, the AWP, basing

their contracting and their transactions

 

247

00:15:47,279 --> 00:15:50,199

off of that really inflated price.

 

248

00:15:50,510 --> 00:15:50,860

Right.

 

249

00:15:50,890 --> 00:15:55,359

And so I think the way to think

about it is he, you still have.

 

250

00:15:55,865 --> 00:16:01,055

The manufacturer will ship to some

sort of distributor and a Kessin,

 

251

00:16:01,065 --> 00:16:05,345

a Cardinal, one of these, and then

ultimately it goes to the pharmacy,

 

252

00:16:05,625 --> 00:16:09,615

could be a hospital pharmacy, could be

a retail pharmacy, could be mail order.

 

253

00:16:09,684 --> 00:16:14,534

And I think what gets people, and it

is sort of like an SAT question, right?

 

254

00:16:14,534 --> 00:16:19,554

What gets people concerned is that if

it's, if all we're talking about is

 

255

00:16:19,554 --> 00:16:25,660

rebates, and let's say, Let's say the

drug cost or the, I guess this would

 

256

00:16:25,670 --> 00:16:29,609

be the WAC or maybe the AWP, 1, 000.

 

257

00:16:29,689 --> 00:16:37,530

If there's a 50 percent rebate on 1,

000 and say, well, that's 500, right?

 

258

00:16:38,239 --> 00:16:42,039

If you increase the, well, for

lack of a better term, again, MSRP.

 

259

00:16:43,605 --> 00:16:50,375

To 10, 000 now they're getting a

5, 000 rebate, assuming that that

 

260

00:16:50,375 --> 00:16:52,045

rebate percentage is constant.

 

261

00:16:52,064 --> 00:16:56,714

And so the criticism is if we're just

looking at rebates, there would be an

 

262

00:16:56,714 --> 00:17:01,144

incentive, an incentive sort of for

the pharmacy benefit manager for a

 

263

00:17:01,144 --> 00:17:05,125

manufacturer to increase prices because

they just say, well, if I have a

 

264

00:17:05,125 --> 00:17:10,035

percentage of this amount and the amount

goes up that I'm getting a percentage

 

265

00:17:10,035 --> 00:17:11,964

against, then I make more money.

 

266

00:17:12,125 --> 00:17:12,315

Right.

 

267

00:17:12,315 --> 00:17:15,045

Is that, I mean, I've kind of simplified

it, but that's, does that make sense?

 

268

00:17:15,695 --> 00:17:17,015

Yes, absolutely.

 

269

00:17:17,015 --> 00:17:17,735

And.

 

270

00:17:18,040 --> 00:17:22,060

What I would add to that is, you know,

what we described it in terms of rebates.

 

271

00:17:22,329 --> 00:17:26,790

That is what I would say is like a core

pharmacy benefit management function.

 

272

00:17:27,030 --> 00:17:31,620

A lot of the organizations these days

have that function, plus they also

 

273

00:17:31,740 --> 00:17:34,809

own the dispensing pharmacies, right?

 

274

00:17:35,539 --> 00:17:42,889

And so you have this vertically integrated

chain where every, that list price

 

275

00:17:42,889 --> 00:17:45,000

that we talked about, the MSRP, right.

 

276

00:17:45,080 --> 00:17:46,529

Um, that we're talking about.

 

277

00:17:47,150 --> 00:17:51,100

Every single component of that

vertically integrated supply chain has

 

278

00:17:51,100 --> 00:17:55,620

an incentive for that list price to be

higher because all of the contracting

 

279

00:17:55,620 --> 00:17:57,030

is based off of that list price.

 

280

00:17:57,300 --> 00:17:57,690

That's

 

281

00:17:57,690 --> 00:17:58,280

crazy.

 

282

00:17:59,639 --> 00:18:00,610

That's the way we do

 

283

00:18:00,610 --> 00:18:00,990

things.

 

284

00:18:01,460 --> 00:18:03,409

That is the way we do things.

 

285

00:18:04,050 --> 00:18:05,670

And it's not sustainable.

 

286

00:18:06,589 --> 00:18:07,949

Absolutely not sustainable.

 

287

00:18:09,670 --> 00:18:09,880

I

 

288

00:18:09,880 --> 00:18:10,480

agree.

 

289

00:18:10,520 --> 00:18:13,020

So now we're going to get to the

reason why I wanted to talk to

 

290

00:18:13,020 --> 00:18:17,580

you in the first place, which is

what are you doing differently?

 

291

00:18:17,950 --> 00:18:21,739

What are what are on the on

the pharmacy benefit side?

 

292

00:18:22,100 --> 00:18:25,349

What are what have you

created and are creating?

 

293

00:18:25,900 --> 00:18:28,390

At Blue Shield of

California, that's different.

 

294

00:18:28,410 --> 00:18:31,620

That's addressing this

problem among other problems.

 

295

00:18:31,620 --> 00:18:33,840

I should say, I know it's

not just this one, but among

 

296

00:18:34,180 --> 00:18:38,240

other pharmacy benefit, we're actually

looking at all prescription drugs,

 

297

00:18:38,269 --> 00:18:41,990

whether they be on the medical benefit

side or the pharmacy benefit side.

 

298

00:18:42,430 --> 00:18:46,689

Um, but we did make an announcement

last year, John, around our pharmacy

 

299

00:18:46,689 --> 00:18:48,199

care, re imagined initiative.

 

300

00:18:48,259 --> 00:18:52,319

And that is our long term

strategic initiative with the

 

301

00:18:52,329 --> 00:18:53,879

aim that every person has safe.

 

302

00:18:54,590 --> 00:19:00,529

Equitable access to sustainably affordable

prescription drugs and we have three main

 

303

00:19:00,570 --> 00:19:05,969

strategies that we're employing to get

there And it's very similar to to um and

 

304

00:19:05,970 --> 00:19:10,549

addresses a lot of the quadruple aim that

we talked about a couple days ago um,

 

305

00:19:11,050 --> 00:19:17,860

we're We're addressing affordability um by

looking at the supply chain, so Working to

 

306

00:19:18,250 --> 00:19:23,120

take the spaghetti out of that spaghetti

diagram making it less complex working

 

307

00:19:23,189 --> 00:19:28,165

to bring value Um, as, as a, as a part

of the payment equation, rather than just

 

308

00:19:28,465 --> 00:19:30,505

relying off of these high list prices.

 

309

00:19:31,535 --> 00:19:34,324

The other thing that we're working

on in this part of our strategy is

 

310

00:19:34,325 --> 00:19:36,125

what we call elevate pharmacy care.

 

311

00:19:36,635 --> 00:19:39,605

Um, which is near and dear to

my heart as being a pharmacist,

 

312

00:19:39,645 --> 00:19:41,025

but also being a patient.

 

313

00:19:41,455 --> 00:19:46,495

Um, because it's our, our aim to improve

clinical quality, um, improve the member

 

314

00:19:46,495 --> 00:19:51,485

experiences, elevate pharmacy care,

meaning elevate pharmacists to the top

 

315

00:19:51,525 --> 00:19:55,205

of their license, and elevating their

experiences as well as physicians.

 

316

00:19:55,950 --> 00:19:58,240

Um, and prescribers more generally.

 

317

00:19:58,720 --> 00:20:01,340

Um, so, so that's really

exciting there as well.

 

318

00:20:01,670 --> 00:20:07,210

And then, um, you know, we know that in

this day and age, and certainly pharmacy

 

319

00:20:07,250 --> 00:20:11,219

and pharmacy claims data, all the data

capture that we have is so powerful.

 

320

00:20:12,059 --> 00:20:15,000

And so, leveraging data and technology.

 

321

00:20:15,635 --> 00:20:20,695

To really power all of that, um,

leveraging real world outcomes,

 

322

00:20:20,915 --> 00:20:25,955

longitudinal patient record to really

inform and again, reinforce this idea of

 

323

00:20:25,955 --> 00:20:30,715

paying for value rather than paying based

off of these list prices that really don't

 

324

00:20:30,724 --> 00:20:32,705

mean anything and just drive up margin.

 

325

00:20:33,254 --> 00:20:37,145

So how do you, I know you've got

more to say on this, but how do you

 

326

00:20:37,145 --> 00:20:40,135

assess, you know, some of these new.

 

327

00:20:40,675 --> 00:20:44,595

And there's a whole category of these new

diabetes drugs that are very popular for

 

328

00:20:44,595 --> 00:20:48,395

weight loss and they're marketed under

different names by different companies.

 

329

00:20:48,945 --> 00:20:54,265

Um, when you're talking about value

and of course affordability, uh, these

 

330

00:20:54,265 --> 00:21:00,545

three areas here, how do you assess

something, something like this, which

 

331

00:21:00,545 --> 00:21:05,239

is, Not extraordinarily expensive, like

a cancer drug or something like that can

 

332

00:21:05,239 --> 00:21:10,820

be in the tens of thousands of dollars or

more, but all of the potential ancillary

 

333

00:21:10,820 --> 00:21:16,679

health benefits beyond, you know, sort

of that, um, you know, hemoglobin a one

 

334

00:21:16,679 --> 00:21:19,800

c control or maybe shedding a few pounds.

 

335

00:21:19,810 --> 00:21:21,600

How do you assess something like that?

 

336

00:21:21,830 --> 00:21:24,760

In the framework that

you've you've built here?

 

337

00:21:25,190 --> 00:21:25,600

Well,

 

338

00:21:25,620 --> 00:21:28,550

it definitely involves capturing

the real world evidence.

 

339

00:21:29,090 --> 00:21:32,970

So that's not only the pharmacy claims,

the medical claims, but also to the

 

340

00:21:32,970 --> 00:21:37,350

extent that we can capture the clinical

data and we are building a digital

 

341

00:21:37,360 --> 00:21:40,849

health record to integrate all of

that data together, which could even

 

342

00:21:40,849 --> 00:21:42,770

include some patient reporting data.

 

343

00:21:42,920 --> 00:21:46,850

It's definitely, and this is where

I need help from my actuary team,

 

344

00:21:46,850 --> 00:21:50,110

but it's tracking those outcomes

over, over a period of time.

 

345

00:21:50,899 --> 00:21:55,419

Um, and it's like with any kind of

newer drugs to market, because some

 

346

00:21:55,419 --> 00:21:59,360

of the diabetes and obesity drugs

that you're mentioning recently came

 

347

00:21:59,360 --> 00:22:03,609

out, it takes time for the industry

to understand their place in therapy.

 

348

00:22:04,100 --> 00:22:08,919

Um, and so, right, you know, one of

the things that we firmly believe at

 

349

00:22:08,920 --> 00:22:13,050

Blue Shield is that, You know, it's not

all just about drugs, you know, and I

 

350

00:22:13,060 --> 00:22:16,690

think that's one of the challenges that

we have here with, with these newer

 

351

00:22:16,790 --> 00:22:19,159

treatments, the drugs, it seems easy.

 

352

00:22:19,429 --> 00:22:22,739

I mean, and I know it's not for everybody

because they're self injectables.

 

353

00:22:22,869 --> 00:22:29,699

And what we do know is that any type

of changes, particularly around losing

 

354

00:22:29,710 --> 00:22:32,990

weight, whether you need to lose weight

because you have diabetes or you need

 

355

00:22:32,990 --> 00:22:36,904

to lose weight because of your obesity

and risk factors, requires changes.

 

356

00:22:37,415 --> 00:22:43,095

Behavioral modification and lifestyle

changes for it to be long, long lasting.

 

357

00:22:43,165 --> 00:22:46,135

And so those are definitely some

things that we, that we're looking

 

358

00:22:46,295 --> 00:22:50,215

into and pairing with some of our,

our blue shield revolution programs

 

359

00:22:50,255 --> 00:22:54,164

and making sure that our patients, our

members get not just the drugs that

 

360

00:22:54,165 --> 00:22:59,285

they need, but the ongoing support,

lifestyle modification, behavioral

 

361

00:22:59,295 --> 00:23:03,375

health support that's needed to, to

really, um, get the outcomes intended.

 

362

00:23:03,885 --> 00:23:05,925

But it takes time to track those outcomes.

 

363

00:23:06,485 --> 00:23:11,095

Sure, and anybody, I'm raising my hand

now, anybody who's tried to shed a

 

364

00:23:11,095 --> 00:23:17,024

few pounds along the way, at multiple

times in my lifetime I've done that,

 

365

00:23:17,475 --> 00:23:21,550

knows that if you don't have You

know, whatever diet that you're on or

 

366

00:23:21,550 --> 00:23:26,160

whatever, you know, I haven't tried any

of the new medications, but it's got

 

367

00:23:26,160 --> 00:23:27,960

to be accompanied by more than that.

 

368

00:23:28,000 --> 00:23:29,620

Otherwise, it's not sustainable.

 

369

00:23:30,050 --> 00:23:33,970

And if you're not making those

lifestyle changes, I get that.

 

370

00:23:34,360 --> 00:23:39,110

So into I guess a little bit more

into the nitty gritty and you

 

371

00:23:39,110 --> 00:23:42,570

talked about the spaghetti and you

talked about the three different

 

372

00:23:42,590 --> 00:23:45,150

areas and pharmacy care reimagined.

 

373

00:23:46,060 --> 00:23:47,730

What does that really look like?

 

374

00:23:47,730 --> 00:23:50,170

Like what kinds of

partnerships are you forming?

 

375

00:23:50,529 --> 00:23:53,820

What kinds of alliances do you because

obviously you can't do this alone.

 

376

00:23:54,310 --> 00:23:58,760

So what does that practically

look like from the standpoint

 

377

00:23:58,760 --> 00:24:00,150

from execution standpoint?

 

378

00:24:00,920 --> 00:24:05,410

Yeah, last year we announced some

partnerships and I alluded to this

 

379

00:24:05,420 --> 00:24:12,909

vertically integrated supply chain

um, and and how Every, every entity

 

380

00:24:12,909 --> 00:24:17,710

within that supply chain, whether it

be a pharmacy benefit manager, they're,

 

381

00:24:17,870 --> 00:24:22,330

they're owned and affiliated specialty

pharmacies or retail pharmacies or home

 

382

00:24:22,420 --> 00:24:26,890

mail service pharmacies, wholesalers,

even some of them on wholesalers and

 

383

00:24:26,940 --> 00:24:28,610

and group purchasing organizations.

 

384

00:24:30,100 --> 00:24:34,960

We took a hard look at that, and we did

a request for proposal, um, the year

 

385

00:24:34,960 --> 00:24:39,800

before last, and what we did was we went

out with a request for very different

 

386

00:24:39,850 --> 00:24:46,060

contracting so that we could get to the

transparency around what really drives

 

387

00:24:46,900 --> 00:24:48,739

revenue and margin in those areas.

 

388

00:24:49,545 --> 00:24:53,545

And so we announced partnerships

with different entities, and

 

389

00:24:53,555 --> 00:24:55,175

I'll go ahead and list them now.

 

390

00:24:55,495 --> 00:24:59,455

So we are partnering with Abarca

for pharmacy claims processing.

 

391

00:24:59,645 --> 00:25:03,305

We have for our retail

network contracting, we have

 

392

00:25:03,305 --> 00:25:04,684

Navitas Health Solutions.

 

393

00:25:04,754 --> 00:25:07,905

For our home delivery pharmacy,

we have Amazon Pharmacy.

 

394

00:25:08,399 --> 00:25:13,689

And for our specialty pharmacy, we are

working with CVS specialty pharmacy

 

395

00:25:13,969 --> 00:25:17,699

and for pharmaceutical manufacturer

contracting, we have Prime Therapeutics.

 

396

00:25:17,849 --> 00:25:22,370

And we're also partnering with Mark

Cuban Cox plus drug company for

 

397

00:25:22,429 --> 00:25:24,100

developing some new pricing models.

 

398

00:25:24,580 --> 00:25:24,750

It's a

 

399

00:25:24,750 --> 00:25:25,200

lot.

 

400

00:25:25,219 --> 00:25:32,500

How do you pull all the,

how do you https: otter.

 

401

00:25:33,050 --> 00:25:36,990

ai Right.

 

402

00:25:37,240 --> 00:25:43,580

How do you align the incentives for

these different players to have the

 

403

00:25:43,580 --> 00:25:48,560

same goal and, you know, to ensure

that you're all working together?

 

404

00:25:49,570 --> 00:25:49,919

Yeah.

 

405

00:25:50,290 --> 00:25:53,460

Well, some of it's in the

contracting, um, and having those,

 

406

00:25:53,740 --> 00:25:57,560

those very clear contract terms

about roles and responsibilities.

 

407

00:25:58,304 --> 00:26:03,895

And I would say it's a large part

of that is also having started with

 

408

00:26:03,995 --> 00:26:09,385

the intent, the intention, um, and

keeping our shared goal, front and

 

409

00:26:09,385 --> 00:26:13,985

center, which is very closely aligned

to the pharmacy care reimagined goal.

 

410

00:26:14,205 --> 00:26:18,145

And like you said, manufacturers want

to make sure that patients have access.

 

411

00:26:18,855 --> 00:26:21,555

All of the people that we're

working with have that.

 

412

00:26:22,145 --> 00:26:26,455

Baseline guiding principle of keeping

the, keeping the supply chain,

 

413

00:26:26,455 --> 00:26:30,865

keeping the system itself simple,

getting to transparency, making sure.

 

414

00:26:30,865 --> 00:26:33,475

And, and, you know, I think

some people would say, Oh, I

 

415

00:26:33,475 --> 00:26:34,605

don't know that that's the case.

 

416

00:26:34,605 --> 00:26:37,494

I haven't seen that from all

those entities, but, um, you

 

417

00:26:37,494 --> 00:26:41,554

haven't seen my contract, so you

don't know exactly what we have.

 

418

00:26:41,555 --> 00:26:47,195

Um, and I will say that those contracts

definitely are, you know, reinforcing

 

419

00:26:47,195 --> 00:26:50,394

that, that transparency that has

not existed today in the market.

 

420

00:26:50,759 --> 00:26:53,469

So let's hypothetical situation.

 

421

00:26:54,189 --> 00:26:57,209

Um, I have a new drug,

I'm manufacturer ABC.

 

422

00:26:57,209 --> 00:26:59,070

I just have this new ABC drug company.

 

423

00:26:59,220 --> 00:27:03,120

I have a new drug for hypertension,

something common, right?

 

424

00:27:03,389 --> 00:27:10,100

And it's a different novel mechanism

works better, whatever their selling

 

425

00:27:10,100 --> 00:27:13,600

points are, whatever the true benefits

of that are, but let's just say it's

 

426

00:27:13,600 --> 00:27:19,239

different, but it's to treat something

that a lot of people have, how does.

 

427

00:27:19,630 --> 00:27:23,190

This pharmacy care reimagined with

all of these different players.

 

428

00:27:23,190 --> 00:27:25,430

I know we could probably spend

an hour on this, but just in the

 

429

00:27:25,430 --> 00:27:27,790

shortest possible terms and time.

 

430

00:27:28,380 --> 00:27:33,900

Um, how does Blue Cross of Calif or

Blue Shields gives me of California.

 

431

00:27:33,910 --> 00:27:42,834

How do you Blue Address that what's the

process like in pricing or in contracting,

 

432

00:27:42,834 --> 00:27:45,034

like what is that in practical terms?

 

433

00:27:45,034 --> 00:27:47,695

And I know we're getting into the

weeds a little bit here, but I'm just,

 

434

00:27:47,995 --> 00:27:51,095

you know, we've been talking about

how drugs are priced and the PBMs and

 

435

00:27:51,095 --> 00:27:52,405

how you're doing things differently.

 

436

00:27:52,764 --> 00:27:54,434

And now here's a real world example.

 

437

00:27:54,434 --> 00:27:55,234

Like what would happen?

 

438

00:27:56,105 --> 00:27:56,435

Yeah.

 

439

00:27:56,645 --> 00:28:00,905

Well, it all starts with, with the work

that, uh, and the, the responsibilities

 

440

00:28:00,905 --> 00:28:02,395

that Blue Shield has retained.

 

441

00:28:02,505 --> 00:28:05,845

So I listed a lot of partners, but

there's also still a full team of

 

442

00:28:05,855 --> 00:28:10,595

pharmacists and experts within Blue

Shield that manage our pharmacy benefit.

 

443

00:28:10,715 --> 00:28:13,974

So we set the strategy around

pharmacy, the pharmacy benefit

 

444

00:28:13,974 --> 00:28:18,855

itself, our formulary, all of our

medication policy and all of that.

 

445

00:28:18,895 --> 00:28:21,915

We even have our own pharmacy and

therapeutics committee, which are

 

446

00:28:22,265 --> 00:28:24,555

external physicians and pharmacists that.

 

447

00:28:24,989 --> 00:28:27,459

Help us to evaluate when

new drugs come to market.

 

448

00:28:27,539 --> 00:28:33,010

So it starts there We do the clinical

evaluation and we determine where it falls

 

449

00:28:33,010 --> 00:28:37,729

in terms of place in therapy Is it as

effective as what's on the market today?

 

450

00:28:38,189 --> 00:28:42,879

Um, are there new different benefits or

indications or populations that maybe

 

451

00:28:43,110 --> 00:28:48,650

maybe it should be covered in so it starts

there Then, when, after we've, you know,

 

452

00:28:48,800 --> 00:28:52,780

done that review, then we would turn

to all of, to these different partners

 

453

00:28:52,810 --> 00:28:54,720

to get the contracted rates set up.

 

454

00:28:55,300 --> 00:28:59,889

Some of them are already in place, um,

and so they would just flow into the,

 

455

00:28:59,989 --> 00:29:03,419

the contracting and how the claims are,

are set up and everything like that.

 

456

00:29:03,979 --> 00:29:09,500

But we would, we would likely go to

our, um, partner at Prime, partners

 

457

00:29:09,500 --> 00:29:12,439

at Prime Therapeutics and say,

what type of pricing deals can we

 

458

00:29:12,439 --> 00:29:13,879

get for when this drug is covered?

 

459

00:29:13,879 --> 00:29:16,524

Thanks Here's how we're

treating it benefits design.

 

460

00:29:16,865 --> 00:29:17,995

How, how does this look?

 

461

00:29:18,014 --> 00:29:20,145

What type of innovative

contract can we get?

 

462

00:29:20,875 --> 00:29:24,544

I also want to mention depending on, you

know, for drugs that are in the medical

 

463

00:29:24,544 --> 00:29:28,134

benefit We actually have a company

that we started a couple of years ago

 

464

00:29:28,134 --> 00:29:32,525

with four other blue slams That's Evio

Health, uh, Evio Pharmacy Solutions.

 

465

00:29:32,525 --> 00:29:36,725

And so we might go to them and

say, Hey, we have this new drug

 

466

00:29:36,725 --> 00:29:38,265

that's on the medical benefit side.

 

467

00:29:38,865 --> 00:29:42,014

Help us understand what are some of the,

you know, if we're going to cover this

 

468

00:29:42,015 --> 00:29:47,304

drug as, as reviewed by our pharmacy

and therapeutic committee, what type of

 

469

00:29:47,354 --> 00:29:49,034

innovative deals could we get out there?

 

470

00:29:49,235 --> 00:29:53,425

How can we pay you for value instead

of, you know, basing it off of average

 

471

00:29:53,425 --> 00:29:55,685

wholesale price or the list price?

 

472

00:29:57,274 --> 00:29:57,915

So I.

 

473

00:29:58,575 --> 00:30:03,275

Everything up until Prime

sounded pretty familiar to me.

 

474

00:30:03,785 --> 00:30:04,045

Right.

 

475

00:30:04,365 --> 00:30:09,825

You know, P and T evaluation, um,

efficacy, safety costs, all those things.

 

476

00:30:10,265 --> 00:30:18,725

Um, how are you going to avoid the trap

that other, that like the typical PBM,

 

477

00:30:18,735 --> 00:30:23,755

gets a cut and also how do you, how

do you avoid that trap with this new

 

478

00:30:23,775 --> 00:30:25,905

model and all of these new partners?

 

479

00:30:26,635 --> 00:30:27,135

Understood.

 

480

00:30:27,395 --> 00:30:29,975

So that, that comes in with

the innovative contracting.

 

481

00:30:30,285 --> 00:30:33,585

We're looking at ways

to either change that.

 

482

00:30:34,385 --> 00:30:36,095

Baseline price for the drug.

 

483

00:30:37,105 --> 00:30:42,075

Are we able to avoid rebates

and get upfront discounts?

 

484

00:30:42,695 --> 00:30:46,855

So that the cost of the drug at point

of sale when the patient's picking it

 

485

00:30:46,855 --> 00:30:52,114

up Is actually lower so that their cost

sharing can be based on that lower amount.

 

486

00:30:52,985 --> 00:30:54,885

How do we also factor in?

 

487

00:30:55,214 --> 00:31:01,525

Tracking outcomes and tying that To how

the drug is working so that influences

 

488

00:31:01,695 --> 00:31:06,255

the price at the end of the day Those

are usually referred to as value based

 

489

00:31:06,345 --> 00:31:11,525

agreements because you're tracking

outcomes into like a later point in time.

 

490

00:31:11,535 --> 00:31:15,124

Those typically act like rebates

because you're tracking the

 

491

00:31:15,124 --> 00:31:16,374

outcome to see what happens.

 

492

00:31:17,084 --> 00:31:20,735

But there are opportunities

and ways that you can move the

 

493

00:31:21,185 --> 00:31:23,295

discounts, if you will, up front.

 

494

00:31:24,035 --> 00:31:25,895

And we actually have a

proven example of that.

 

495

00:31:26,465 --> 00:31:30,835

We did that With Civica Script, are

you familiar with Civica script?

 

496

00:31:31,345 --> 00:31:31,735

Uh, I

 

497

00:31:31,735 --> 00:31:34,790

am, but you should probably

tell the, um, our listeners.

 

498

00:31:34,790 --> 00:31:35,030

Yeah.

 

499

00:31:35,610 --> 00:31:40,585

So, um, Civica was a company that

was founded, um, to address, address

 

500

00:31:40,975 --> 00:31:43,495

infused drug shortages in hospitals.

 

501

00:31:44,295 --> 00:31:47,655

And, oh boy, I've probably been

now like five or six years,

 

502

00:31:48,105 --> 00:31:49,545

blues plans came together.

 

503

00:31:50,085 --> 00:31:53,115

Um, blue, blue Plans from the Blue

Cross Blue Shield Association.

 

504

00:31:53,115 --> 00:31:53,175

It.

 

505

00:31:54,440 --> 00:31:59,530

Boy, wouldn't it be cool if we, um,

stood up an outpatient generic drug,

 

506

00:31:59,700 --> 00:32:06,230

drug, um, company that could address the

market failures of generic drug pricing.

 

507

00:32:07,290 --> 00:32:12,510

And so CivicaScript launched their

first generic drug last year.

 

508

00:32:13,069 --> 00:32:15,970

Um, it is a cancer drug

used for prostate cancer.

 

509

00:32:16,380 --> 00:32:23,910

And in some cases, I believe the cost was

upwards of, um, a few thousand per month.

 

510

00:32:24,310 --> 00:32:29,830

For a prescription to be filled and we

were able to get it lowered down to 200.

 

511

00:32:30,570 --> 00:32:31,070

Wow.

 

512

00:32:32,150 --> 00:32:32,300

Wow.

 

513

00:32:32,670 --> 00:32:32,960

That's amazing.

 

514

00:32:33,530 --> 00:32:33,900

Yeah.

 

515

00:32:33,900 --> 00:32:38,350

And so in that example, to get

it less expensive, we actually

 

516

00:32:38,360 --> 00:32:41,930

had ended up working with a

different specialty pharmacy.

 

517

00:32:42,849 --> 00:32:48,990

Um, and they are receiving the,

the drug supply directly from, you

 

518

00:32:48,990 --> 00:32:53,470

know, through Civica script and

dispensing only that Civica script,

 

519

00:32:54,290 --> 00:32:56,590

um, abiraterone to our patients.

 

520

00:32:57,705 --> 00:33:02,975

So it was really great to be able to get

the feedback from our members that they

 

521

00:33:02,975 --> 00:33:08,965

went from like, quote, banging their head

against the wall around their copay to,

 

522

00:33:09,375 --> 00:33:11,574

wow, now I can actually afford my copay.

 

523

00:33:13,055 --> 00:33:14,185

That that makes sense.

 

524

00:33:14,225 --> 00:33:18,205

You, um, you mentioned sort

of that the value based model.

 

525

00:33:18,215 --> 00:33:20,725

One of my just back up a little bit.

 

526

00:33:20,755 --> 00:33:26,145

My sense is from doing some of the

research that we do, um, is that often

 

527

00:33:26,154 --> 00:33:32,505

those models don't get implemented Or,

you know, maybe you try it in fits and

 

528

00:33:32,505 --> 00:33:37,035

starts and then abandon it because the

cost and the complexity of tracking

 

529

00:33:37,045 --> 00:33:43,155

outcomes and other things associated

with that drug or that treatment are

 

530

00:33:43,155 --> 00:33:48,065

prohibitive and a comment that I've

actually heard multiple times in

 

531

00:33:48,074 --> 00:33:52,054

interviews around this topic are just

lower the price and we'll all be happier.

 

532

00:33:52,074 --> 00:33:52,434

Right?

 

533

00:33:52,884 --> 00:33:54,265

So is that something?

 

534

00:33:54,910 --> 00:33:59,940

That through this, maybe through what you

have today and through this pharmacy care,

 

535

00:33:59,940 --> 00:34:02,120

re imagine that you're able to address.

 

536

00:34:02,130 --> 00:34:07,250

In other words, being more cost

effective in how you approach

 

537

00:34:07,250 --> 00:34:08,490

these kinds of agreements.

 

538

00:34:09,400 --> 00:34:10,220

Absolutely.

 

539

00:34:10,590 --> 00:34:16,160

So one of the things that we're trying

to do is around getting to that new value

 

540

00:34:16,160 --> 00:34:18,910

base, what we've been calling net price.

 

541

00:34:19,690 --> 00:34:20,100

So like.

 

542

00:34:20,530 --> 00:34:25,150

Take instead of having this high list

price and not knowing what it stands

 

543

00:34:25,150 --> 00:34:30,110

for or what where it came from We are

thinking and I know that other people

 

544

00:34:30,110 --> 00:34:33,429

have been thinking about this And in fact

several states have passed legislation

 

545

00:34:33,429 --> 00:34:38,140

or are trying to pass legislation around

establishing some type of board that looks

 

546

00:34:38,140 --> 00:34:46,530

at um having a third party evaluator to

establish kind of a neutral value Pricing

 

547

00:34:47,290 --> 00:34:48,990

for different, different therapies.

 

548

00:34:49,180 --> 00:34:54,530

And so I, I think that's worth pursuing

because we've had this inflated

 

549

00:34:54,530 --> 00:34:58,090

list benchmark prices for years

now, and it's not serving us well.

 

550

00:34:58,090 --> 00:35:01,740

It's created the spaghetti

slide where it's confusing.

 

551

00:35:01,740 --> 00:35:03,270

It's raising the prices for.

 

552

00:35:04,775 --> 00:35:07,305

And so that's definitely something

that, that we're looking at.

 

553

00:35:08,365 --> 00:35:13,225

So, um, final question around the

implementation that we should probably

 

554

00:35:13,225 --> 00:35:16,884

wrap up soon, I could talk to you

for another half hour, another hour

 

555

00:35:16,885 --> 00:35:20,404

on this topic, but I know there's

a certain point when people say in

 

556

00:35:20,404 --> 00:35:22,064

these podcasts, so I'm done listening.

 

557

00:35:22,295 --> 00:35:24,135

This is so interesting.

 

558

00:35:24,135 --> 00:35:25,025

I could just keep going.

 

559

00:35:25,455 --> 00:35:32,415

Um, and that is, you know, We work with,

um, or certainly study a lot of these, um,

 

560

00:35:32,425 --> 00:35:37,344

large health systems, you know, staying in

California, the Sutters, the, the Sharps,

 

561

00:35:37,385 --> 00:35:39,005

the Scripps and so on and so forth.

 

562

00:35:39,615 --> 00:35:40,115

Um.

 

563

00:35:40,770 --> 00:35:44,540

I imagine that they have a key

interest or a keen interest in the

 

564

00:35:44,540 --> 00:35:46,580

kinds of work that you're doing.

 

565

00:35:46,840 --> 00:35:50,450

And so what I'm thinking about and

just in terms of implementation,

 

566

00:35:50,969 --> 00:35:52,750

what are some of the roadblocks?

 

567

00:35:52,770 --> 00:35:58,369

What are some of the things that, you

know, if, if I'm the CMO or the chief

 

568

00:35:58,380 --> 00:36:03,980

pharmacy officer for scripts, let's say,

or for, for Sharp, what are some of the

 

569

00:36:03,980 --> 00:36:06,250

things that I need to be thinking about?

 

570

00:36:06,625 --> 00:36:10,255

If I'm going to be working with Blue

Shield, we're going to forge a partnership

 

571

00:36:10,255 --> 00:36:14,455

and with all of these other partners,

what are some of the roadblocks and

 

572

00:36:14,465 --> 00:36:19,375

considerations that as a health system

executive that I need to be thinking

 

573

00:36:19,375 --> 00:36:22,195

about in this, in this sort of new model?

 

574

00:36:22,584 --> 00:36:28,034

I would say, first of all, overall change

and admitting that we are all part of

 

575

00:36:28,034 --> 00:36:32,705

this, that we all have to be, for us to be

part of the solution, we all have to admit

 

576

00:36:32,705 --> 00:36:34,879

that we are part of that spaghetti slide.

 

577

00:36:35,500 --> 00:36:38,000

Because we are we are

part of that spaghetti.

 

578

00:36:38,030 --> 00:36:43,980

I call it the slides the spaghetti diagram

Um, and so really kind of understanding

 

579

00:36:44,030 --> 00:36:50,680

how you and your organization have a

role to play in all of this Um means that

 

580

00:36:50,799 --> 00:36:54,579

we are all going to have to change our

business models in order to solve this

 

581

00:36:54,650 --> 00:37:01,130

together And I think one barrier that

i've certainly encountered is readiness

 

582

00:37:01,130 --> 00:37:07,110

and willingness to change Is not always

there and we have to think beyond that

 

583

00:37:07,120 --> 00:37:09,690

drug product That doesn't always happen.

 

584

00:37:09,690 --> 00:37:15,305

I think people get very narrowly

focused on the drug And what we all

 

585

00:37:15,305 --> 00:37:21,985

have to remember is about holistic

health and really keeping the

 

586

00:37:21,985 --> 00:37:23,635

patient at the center of everything.

 

587

00:37:23,635 --> 00:37:24,555

I think people

 

588

00:37:24,555 --> 00:37:27,895

say that, but I get what

you're saying about change.

 

589

00:37:27,895 --> 00:37:33,115

We have 25 people in this small

company of ours here at Darwin and

 

590

00:37:33,115 --> 00:37:37,975

trying to get people to change in an

organization this size is hard enough.

 

591

00:37:38,475 --> 00:37:43,075

And so you're talking about systemic

change and you're talking about, you

 

592

00:37:43,075 --> 00:37:47,845

know, across the, across the, even if

we just limit it to California, all of

 

593

00:37:47,845 --> 00:37:53,375

the different players involved, um, I

can see how that would be challenging.

 

594

00:37:53,545 --> 00:37:57,324

Well, if I'm going to pretend like

I'm, I'm that, uh, chief medical

 

595

00:37:57,324 --> 00:38:01,605

officer for sharp as we wrap this

up, what are, what, what should I be

 

596

00:38:01,605 --> 00:38:04,915

thinking about and, and why do I want

to have a meeting with you, Alison?

 

597

00:38:07,695 --> 00:38:11,705

Well, we should be thinking about the

fact that if we don't do something

 

598

00:38:11,725 --> 00:38:17,895

now, none of us are going to be able

to afford prescription drug treatment

 

599

00:38:18,085 --> 00:38:19,665

and health care in the long term.

 

600

00:38:20,645 --> 00:38:25,464

And we should be thinking about our family

and friends and whether or not we want

 

601

00:38:25,464 --> 00:38:31,265

to be here 20 years from now, or even

10 years from now, maybe even five years

 

602

00:38:31,265 --> 00:38:32,975

from now saying we can't afford this.

 

603

00:38:33,910 --> 00:38:37,580

I certainly want to be able to have

treatments available for my, my

 

604

00:38:37,580 --> 00:38:43,100

parents and my brother and we should

be doing it for them for ourselves.

 

605

00:38:45,260 --> 00:38:45,650

Yeah.

 

606

00:38:46,110 --> 00:38:50,299

Well, um, Allison, you're

very inspirational and I

 

607

00:38:50,299 --> 00:38:51,809

enjoyed our talk very much.

 

608

00:38:51,860 --> 00:38:55,590

As I said, and maybe, um, if you would be

so kind, I'm not going to put you on the

 

609

00:38:55,590 --> 00:39:00,129

spot, but at some point in the future, I'd

like to pick up this conversation again,

 

610

00:39:00,240 --> 00:39:03,840

maybe six months, a year down the road

and just see how this project is going.

 

611

00:39:03,840 --> 00:39:05,740

See what kind of progress

that you're making.

 

612

00:39:06,245 --> 00:39:09,625

Um, I think that, that people

will find this, our listeners

 

613

00:39:09,625 --> 00:39:11,485

will find this to be fascinating.

 

614

00:39:11,485 --> 00:39:14,835

So again, thank you for taking

the time to speak with me.

 

615

00:39:14,835 --> 00:39:17,454

I really, really appreciate it

and appreciate your being part of

 

616

00:39:17,455 --> 00:39:18,145

Healthcare Routes.

 

617

00:39:18,475 --> 00:39:19,205

Thank you, John.

 

618

00:39:19,235 --> 00:39:21,295

I would love to catch up in

another, in another few months.